Payment Policy
We keep payments simple, secure, and transparent. Here's exactly how it works.
Accepted Payment Methods
We accept all major credit and debit cards, plus the express options shown at checkout (such as PayPal, Apple Pay, Google Pay, and Shop Pay). Whatever you use, checkout is fast and secure.
Secure Checkout
Every payment is processed through an encrypted, PCI-compliant connection. Your card details are never stored on our servers - they're handled directly by our trusted payment processors.
How and When You're Charged
- Authorization: When you place your order, your card is authorized for the purchase amount. This is a standard check to confirm the card is valid and has available funds.
- Final charge: Your card is charged once your order is confirmed and ready to ship. You'll get an email receipt with your order and shipping details.
- The price you see is the price you pay. All prices are in USD. We never add hidden fees for using a particular card.
A note: your own bank or card issuer may apply its own charges (for example, a foreign transaction fee). Those are outside our control.
Card Verification
To protect you and us from fraud, we may occasionally ask for additional verification before processing an order. If we do, we'll explain exactly what we need and why.
If Your Payment Is Declined
If your card is declined, it's almost always something on the issuer's side - insufficient funds, a typo in the card details, or a routine security hold. Check with your bank, then try again. If you're still stuck, email support@minalieve.com and we'll help.
Questions
Anything about a charge or payment? Email support@minalieve.com and a real person will sort it out.
Minalieve is operated by Nash Commerce Limited, 8/F China Hong Kong Tower, 8-12 Hennessy Road, Wan Chai, Hong Kong.
